Stock-taking and engagement with the Director of Human Resource, Shangri-La Hotel on Progressive Wage Model (PWM) and Profit-Sharing Model

The Centre for Future Labour Market Studies (EU-ERA) was delighted to be given a chance to engaged in a fruitful discussion with Mr. Chrisopher Raj, Director of Human Resource – Industrial Relation in the Hotel Industry. He is also the President of the Association of Hotel Employers, council member of Malaysian Employer’s Federation, member of the National Labour Advisory Council (appointed by the Ministry of Human Resource), Director of Malaysian Employers Federation Academy (MEFA) and a council member of Hospitality Industry Advisory Panel in Taylor’s University.

He was also awarded the ‘Kesatria Manku Negara’ (KMN) by the King of Malaysia in 2015 for his contribution in the field of Human Resources. His 36 years of experience in the field of human resource provided an insightful discussion on Malaysia’s wage model especially in the Hotel industry. Mr Christopher share that before the minimum wage order took in place, the hotel industry have a structure wage system through the collective agreement that provide increment to the workers basic wages and variables wage based on service charge.

He also stated the importance of centralised, certified skills training centre that is driven by the needs of industry, for a progressive wage model. However, before the implementation of progressive wage model, other component and structure of wage system need to be recognised and evaluated by the ministry by economic sector for an efficient and effective implementation.